Customer Support Executive – Quality Department

0 - 2 Years


Job Description

Answer calls professionally to provide information about products
Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Answer questions about products or the company
Ask questions to understand customer requirements
Enter and update customer information in the database
Handle grievances to preserve the company’s reputation
Keep records of calls and sales and note useful information

Salary 1 Lac To 1 Lac 75 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 0 - 2 Years
Qualification Other Bachelor Degree

Key Skills

Customer care problem solving customer handling Customer service

Company Profile

Company Name

Realct Business Solution

About Company HR Consultant
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